Mercure Carcassonne La Cité | Hotel in Carcassonne

| 8.6 (1418 Reviews) |   Pet Friendly  4 Bathrooms  12 Guests
Carcassonne Hotel | Mercure Carcassonne La Cité

Hotel in Carcassonne

Set just a 4-minute walk from the medieval district of Carcassonne, Mercure Carcassonne La Cité offers an outdoor swimming pool in summer and views of the city walls. Free WiFi is provided. Mercure Carcassonne Porte De La Cite features air-conditioned rooms with modern private bathrooms. Rooms are decorated in pastel tones and overlook the garden or the Montagne Noire. The hotel's restaurant, Le Vicomté, serves Mediterranean specialties for lunch and dinner. A selection of wines are available to accompany your meals. Guests can also relax at the bar, next to the fireplace. Other services include room service, free private parking, a garden and 3 meeting rooms for up to 90 people. Carcassonne Train Station is 1.6 mi away.

Mercure Carcassonne La Cité is located in Carcassonne.

This 71 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Kitchen, Pet Friendly, Balcony/Terrace, and several others. This is a 4 star rated property and has over 1418 reviews with the average score of 8.6 . Coming to Carcassonne and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 71 Bedrooms Hotel if you want to learn more about this place in Carcassonne. These details are authentic, as they are provided by our partner, booking.com.

This Mercure Carcassonne La Cité in Carcassonne is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Mercure Carcassonne La Cité”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pet Friendly
Pool
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Security/Safety
EV Charge Station
Business Services
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Bar
  • Kids' meals
  • Wine/Champagne
  • Fruit
  • Breakfast in the room
  • Restaurant
  • Special diet meals (on request)
Parking
  • Parking
  • Electric vehicle charging station
  • Free parking
  • Parking on site
  • Private Parking
  • Accessible parking
Accessibility
  • Raised toilet
  • Lowered sink
  • Toilet with grab rails
  • Wheelchair accessible
Activities
  • Fitness
General
  • Safe
  • Smoke-free property
  • Air conditioning
  • Elevator
  • Wifi in all areas
  • Family rooms
  • Facilities for disabled guests
  • Hypoallergenic room available
  • Pet friendly
  • Soundproof rooms
  • Non-smoking rooms
  • Heating
Guest Services
  • Dry cleaning
  • Babysitting/Child services
  • Baggage storage
  • Ironing service
  • Fax/Photocopying
  • Meeting/Banquet facilities
  • Pet basket
  • Room service
  • Laundry
  • 24-hour front desk
  • Daily housekeeping
  • Pet bowls
  • Invoice provided
Internet
  • Internet
  • Free Wifi
  • Wifi
Outdoors
  • Sun deck
  • Outdoor pool (seasonal)
  • Garden
  • Outdoor pool
  • Outdoor furniture
  • Terrace
Security/Safety
  • Smoke alarms
  • 24-hour security
  • Security alarm
  • CCTV outside property
  • Fire extinguishers
  • CCTV in common areas
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirus
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • Face masks for guests available
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • First aid kits available
  • Access to healthcare professionals
  • Cashless payment available
  • Physical distancing rules followed
Spa
  • Swimming pool
  • Beach chairs/Loungers
  • Pool bar
  • Beach umbrellas
  • Pool with view
  • Shallow end
  • Fenced pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are allowed and charges may apply.

Please note that parking spaces are limited and subject to availability, please note that children under 12 years old can enjoy breakfast for free.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8.14
Location:
9.39
Staff:
9.02
Facilities:
8.53
Comfort:
8.83
Cleanliness:
8.87
Richard
May 14, 2026 07:00:00 AM
Review Score:   8
United Kingdom
Reviewer Type: Couple
Travel Purpose: leisure
Negative: The buffet was not refreshed during breakfast service. Lots of clearing away of used tables but no refreshing of food. No eggs, no bacon, 1 sausage and not baguettes, just empty servers - for an hour. 2nd day food was undercooked and didn’t need refreshing as nobody ate it.
Summary: Great but….. don’t take breakfast.
See All Reviews

Room Arrangement

Room Info Facilities
Standard Double Room
Room Type: Double
Room Size: 18 m2
1 Full bed(s) Bed
Standard Double Room

Food & Drink

Tea/Coffee maker

General

Safe, Soundproof, Trash cans, Smoke Alarm, Key card access, Air conditioning, Carpeted, Heating

Media & Technology

Telephone, Satellite channels, TV, Flat-screen TV

Bathroom

Hairdryer, Free toiletries, Bathtub or shower, Body soap, Toilet paper, Towels, Private bathroom, Toilet, Shampoo

Services

Wake-up service

Kitchen

Dining table, Electric kettle

Bedroom

Linens, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Upper floors accessible by stairs only, Raised toilet, Entire unit located on ground floor

Room amenities

Socket near the bed
Standard Twin Room
Room Type: Twin
Room Size: 18 m2
2 Twin bed(s) Bed
Standard Twin Room

Food & Drink

Tea/Coffee maker

General

Safe, Soundproof, Trash cans, Smoke Alarm, Key card access, Air conditioning, Carpeted, Heating

Media & Technology

Telephone, Satellite channels, TV, Flat-screen TV

Bathroom

Hairdryer, Free toiletries, Bathtub or shower, Body soap, Toilet paper, Towels, Private bathroom, Toilet, Shampoo

Services

Wake-up service

Kitchen

Dining table, Electric kettle

Bedroom

Linens, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Upper floors accessible by stairs only, Raised toilet, Entire unit located on ground floor

Room amenities

Socket near the bed
Superior Twin Room with Sofa Bed
Room Type: Quad
Room Size: 29 m2
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar

General

Safe, Soundproof, Trash cans, Smoke Alarm, Key card access, Air conditioning, Carpeted, Heating

Media & Technology

TV, Telephone, iPod dock, Satellite channels, Flat-screen TV

Bathroom

Hairdryer, Free toiletries, Bathtub or shower, Body soap, Toilet paper, Towels, Slippers, Private bathroom, Toilet, Shower cap, Shampoo, Bathrobe

Living Area

Desk

Services

Wake-up service

Kitchen

Dining table, Electric kettle, Coffee machine

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Upper floors accessible by stairs only, Raised toilet, Entire unit located on ground floor

Room amenities

Socket near the bed, Sofa bed
Privilege Double Room with Sofa
Room Type: Quad
Room Size: 30 m2
1 Twin bed(s) Bed
1 Full bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar

General

Safe, Soundproof, Trash cans, Smoke Alarm, Key card access, Air conditioning, Carpeted, Heating

Media & Technology

TV, Telephone, iPod dock, Satellite channels, Flat-screen TV

Bathroom

Hairdryer, Free toiletries, Bathtub or shower, Body soap, Toilet paper, Towels, Slippers, Private bathroom, Toilet, Shower cap, Shampoo, Bathrobe

Living Area

Desk

Services

Wake-up service

Kitchen

Dining table, Electric kettle, Coffee machine

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Upper floors accessible by stairs only, Raised toilet, Entire unit located on ground floor

Room amenities

Socket near the bed, Sofa bed

FAQ's

Is this Mercure Carcassonne La Cité pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Mercure Carcassonne La Cité?

Check-in time for Mercure Carcassonne La Cité starts counting from 4:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Mercure Carcassonne La Cité have a swimming pool?

Yes, this Mercure Carcassonne La Cité has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mercure Carcassonne La Cité?

Best-rates for the Mercure Carcassonne La Cité starts from $172 per night with includes Parking, View, Ocean View, Security/Safety, Wellness Facilities, Pool, Wheelchair Accessible, Accessibility, Fireplace/Heating, Entertainment, Breakfast, Laundry, Air Conditioner, EV Charge Station, Bar, Child Friendly, Kitchen, Pet Friendly, Balcony/Terrace, Oceanfront, Business Services, Restaurant, Guest Services, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Mercure Carcassonne La Cité a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mercure Carcassonne La Cité wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mercure Carcassonne La Cité is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mercure Carcassonne La Cité?

Based on the information reported by the owner or manager, the Mercure Carcassonne La Cité indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mercure Carcassonne La Cité?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD172
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